You only turn 65 once. We do it every day.
I’ve spent more than three decades helping neighbors here in central Kentucky make sense of Medicare — one face-to-face conversation at a time.
tom "The Medicare guy"
tom's story
How I got here
I’m originally from Owensboro, but I’ve called central Kentucky home since 1989. Before Medicare, I earned a B.S. in Computer Science and spent eight years working as a programmer and analyst. In 1989 I became a licensed insurance and financial advisor and moved here — and I’ve been a licensed agent in this community ever since.
I don’t try to be all things to all people. You wouldn’t want your primary care doctor doing your heart surgery, and you shouldn’t want a jack-of-all-trades agent handling something as important as your Medicare coverage. I only do one thing, so I try hard to do it better than anyone else — and because I’m not tied to any single insurance company, my recommendations are about what’s best for you, not a quota.
Over the years I’ve built a proprietary step-by-step enrollment process, made instructional videos to cut through the confusing jargon, and held workshops right here in the community — all so the people I work with actually understand their coverage instead of just signing where I point.
“You only turn 65 once, but we do it every day.”
— Tom Potts, Owner & Agent
Before 1989
Computer science & 8 years as a programmer/analyst
A B.S. in Computer Science and eight years in the tech world — before Medicare ever entered the picture.
1989
Became a licensed insurance & financial advisor
Moved to central Kentucky and got licensed — the start of a career now closing in on four decades.
Today
Full-time, one thing: Medicare
Owner and agent at Bluegrass Medicare, serving Richmond and Madison County face to face.
Meet the team
The people you’ll actually talk to
Tom Potts
Owner & Agent
Licensed since 1989. Your agent from the first conversation to your yearly review.
Alex West
Medicare Specialist
Helps clients compare plans and navigate enrollment day to day.
Ashley Young
Executive Assistant
Keeps appointments, paperwork, and follow-ups running smoothly.
Certifications & Licensing
Licensed, appointed, and accountable
Licensed insurance agent since 1989
More than 35 years serving central Kentucky, with a background as a licensed financial advisor as well.
Appointed with major Medicare carriers
Not captive to one company — appointments let us compare plans across the major carriers serving this area.
Kentucky insurance license #
Pending — add license number before launch.
National Producer Number (NPN)
Pending — add NPN before launch.
Mission & Values
What I believe about this work
Education before enrollment
I’d rather spend an extra hour explaining your options than have you sign something you don’t understand.
Unbiased, on purpose
I’m not obligated to any one carrier, so my recommendations are about what fits you — not a sales quota.
One thing, well done
I only work in Medicare. That focus is what lets me go deep instead of spreading thin.
Protecting you from scams
Medicare participants get bombarded with false ads and pushy calls. Part of my job is helping you spot the difference.
Let’s find your plan — together.
No call centers, no confusing forms. Just a real conversation with someone who knows Medicare and knows Richmond.
369 Big Hill Ave., Richmond, KY · (859) 285-7600
