Privacy Policy

Effective Date: August 21, 2026 · Last updated: August 21, 2026

Welcome to Bluegrass Medicare LLC. We are committed to protecting the privacy and security of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect your personal information. By using our website, you consent to the data practices described in this policy.


1. Information We Collect

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, submit a quote request, fill out our contact form, request a plan review, schedule an appointment, or engage in other activities, services, features, or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and, when discussing a specific plan review or quote, general information relevant to your Medicare coverage needs (such as your current plan, ZIP code, or the type of coverage you're asking about).

Users may visit our site anonymously. We collect personal identification information from users only if they voluntarily submit it to us. Users can always decline to supply personally identifiable information, though this may prevent them from engaging in certain site-related activities, such as requesting a quote or scheduling an appointment.


2. How We Use Collected Information

Bluegrass Medicare LLC may collect and use users' personal information for the following purposes:

  • To Respond to Inquiries: information you provide helps us answer your questions and support requests more efficiently.
  • To Prepare Quotes and Plan Comparisons: we use the information you provide to identify and discuss Medicare Advantage, Medicare Supplement, Prescription Drug, and supplemental plan options that may fit your needs.
  • To Schedule and Manage Appointments: we use the information you provide when requesting a visit, call, or plan review only to fulfill that request. We do not share this information with outside parties except to the extent necessary to provide the service you asked for (for example, submitting an application to the carrier you select).
  • To Send Periodic Communications: we may use your email address or phone number to send information related to your inquiry, your coverage, upcoming enrollment periods, or appointment reminders, and to respond to your questions and requests.


3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and any data stored on our site.


4. Mobile Messaging Privacy

By opting in to receive SMS messages, you consent to receive messages related to appointment reminders, plan reviews, Annual Enrollment Period (AEP) reminders, quote follow-ups, and other client communications from Bluegrass Medicare LLC. Message and data rates may apply. Message frequency may vary. Mobile opt-in data and SMS consent are not sold, rented, or shared with any third parties, except with the SMS service provider(s) necessary to deliver the messages you have requested. You can opt out at any time by replying "STOP" to any message. Reply "HELP," email tompotts@bluegrassmedicare.com, or call (859) 285-7600 for support.


5. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share your information with an insurance carrier only when necessary to process a quote, application, or enrollment you have asked us to submit on your behalf. We may also share generic, aggregated demographic information not linked to any personal identification information with business partners, trusted affiliates, and service providers who help us operate this site.

Text messaging originator opt-in data and consent are never shared with any third party, except as necessary to deliver the SMS messages you have requested.


6. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at tompotts@bluegrassmedicare.com or (859) 285-7600.


7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate this website, remember your preferences, and understand how visitors use the site. Cookies are small text files stored on your device when you visit.

We use necessary cookies to enable core site functionality, functionality cookies to remember your preferences, analytical cookies to collect aggregated statistics about how the site is used, and social media cookies that allow third-party platforms to recognize visitors for event tracking and remarketing. Analytical and social media cookies do not collect personally identifiable information such as names or email addresses.

You can delete existing cookies and refuse new ones through your browser settings, though refusing cookies may limit some site functionality. For further detail, see the Cookie Policy in our Terms & Conditions.


8. Medicare Marketing & Compliance Disclosure

By submitting your contact information through this site, you agree that a licensed Bluegrass Medicare LLC agent may contact you by phone, email, or text message to discuss Medicare Advantage Plans, Medicare Supplement (Medigap) Plans, Prescription Drug Plans, or related supplemental insurance products. Providing your contact information does not obligate you to enroll in any plan.

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov, or call 1-800-MEDICARE (TTY users call 1-877-486-2048), 24 hours a day, 7 days a week, to get information on all of your options. Bluegrass Medicare LLC is not connected with or endorsed by the U.S. government or the federal Medicare program.


9. Changes to This Privacy Policy

Bluegrass Medicare LLC has the discretion to update this Privacy Policy at any time. When we do, we will revise the "last updated" date at the top of this page. We encourage users to check this page periodically for any changes to stay informed about how we are helping to protect the personal information we collect.


10. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Bluegrass Medicare LLC
369 Big Hill Ave., Richmond, KY 40475
(859) 285-7600  ·  tompotts@bluegrassmedicare.com

This document was last updated on August 21, 2026.